- Send an email with images of the issue or product image if not opened yet to return@smartlivenow.com
- Once the Anda Seat confirms and approves the return / exchange, you will have to ship it back to the address provided by us with your own expense.
- After the inspection of the package, we will ship the exchanged unit under our expense. If return, we will refund the full amount or after deducted the restocking fee.
Ergopixel Terra Series Gaming Desk Red (GD-0002) / Black (GD-0001)
DESCRIPTION
* Ships from a Canadian Warehouse
* Sorry this item is currently unavailable for US location
Say goodbye to messy cables or wires hanging off the back of your desk and elevate your desk with the Ergopixel Terra Series Gaming Desk.
Crafted from plush and durable desk mat and for an incredible feel against your skin.
Manage, hide, and store your cables and tech essentials with our proprietary ecosystem of magnetic accessories and built-in cable management tray.
FEATURES
SPECS
Desk Top Load Capacity - 80 Kg / 176 lbs (evenly distributed)
Package Dimension - 810 x 700 x 140 mm
Package Net Weight - 18.5 Kg / 40.8 lbs
Package Gross Weight - 21.5 Kg / 47.4 lbs
SHIPPING & RETURN
Estimated Delivery Time: 2 - 6 business days after the Shipment.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 3-5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
We offer FREE SHIPPING on all orders for Canada and most of US.
If your order is in stock and we process the charges to your credit card, it will ship within 3-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse, to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at order@smartlivenow.com
Cancellation:
Orders cannot be cancelled after 48 hours from the order date OR when the “Shipped” status has been updated.
In any circumstances, we reserve the rights to charge You (the buyer) based on the orders which have been shipped.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged please contact us within 24 hours and send photos to return@smartlivenow.com and we will process an insurance claim on your behalf.
Missing or Lost Packages:
In case you receive delivery notification of the shipment(s) via your email without finding or receiving the order(s), please try:
- Looking around the shipping address (if you live at a residence)
- Checking again with the receptionist at the reception area (if you live in an apartment)
Some carrier’s delivery notification can be shot out 24 hours before its actual arrival. If you still can’t find your package(s), please report the case immediately to support@smartlivenow.com. So that we can assist you in filing the claim and sending you a new package(s) replacement.
ANDA SEAT POLICIES
Note: These Policies are defined by the manufacturer Anda Seat.
Return Policy Details:
Exchange Policy Details
- Send an email with images of the issue or product image if not opened yet to order@smartlivenow.com
- Once we confirm and approve the return / exchange, you will have to ship it back to the address provided by us with your own expense.
- After the inspection of the package, we will ship the exchanged unit under our expense. If return, we will refund the full amount or after deducting the restocking fee.
For missing or damaged part, we will arrange a replacement for you ASAP.
Do note that the risk of loss of any returns are borne by the consumer once the product to be returned has been passed to the courier. You are responsible that your returns are properly packed and shipped back to us.
Any filing of claims for damages with carriers must be done at the consumer's discretion and responsibility.
All returns and refunds decisions by Andaseat shall be final.
Note: We can only refund orders placed directly through our website, https://www.smartlivenow.com/ (Smart Live Now)
Contact Us:
If you have any questions about these Terms, please contact us at support@smartlivenow.com